We value the safe handling of your information

WHO WE ARE

Largest private export trading company Export Maker Oy, situated in Jyväskylä, Helsinki and St. Petersburg.

Our website address is: https://www.exportmaker.fi/

From whom do we collect information?

  • Customers
  • Potential customers
  • Website users

WHICH INFORMATION DO WE COLLECT?

  • Name
  • Telephone number
  • Email address
  • Company name
  • IP address

HOW LONG DO WE KEEP THE INFORMATION?

As a general rule, personal data will be processed for as long as the customer agreement for which we need the data is valid. We record the information in the register as we get it from the registered person and update it according to when the registered person informs the controller. We will remove unnecessary personal information from our customer and marketing records every six (6) months. You can opt out of our email marketing list yourself via the exit link in each of the marketing emails we send.

Your rights

You have the following rights, for which you can contact petri.sagulin@exportmaker.fi for any requests or inquiries.

The right of inspection

You have the right to verify that we are storing personal information from you. If you find any information inaccurate or incomplete, you may ask us to correct or complete the information.

the RIGHT TO OPPOSE

You have the right to oppose the processing of your personal data at any time if you feel that we have unlawfully processed your personal data or that we have no right to process some of your personal data.

Direct marketing ban

You have the right to prohibit us from using your information for direct marketing at any time. We will never sell nor divulge your personal information to anyone else who have direct marketing purposes.

Deletion right

If you feel that processing some of the information about you is not necessary for our tasks, you have the right to ask us to delete that information. We will process your request, after which we will either delete your information or give you a reason for not deleting it. If you disagree with our decision, you have the right to appeal to the Data Protection Officer. You also have the right to request that we restrict the processing of disputed information until such time as it is resolved.

the right of appeal

You have the right to complain to the Data Protection Officer if you feel that we are violating your personal data when we deal with applicable data protection legislation.

Regular sources of information

Information stored in the register can be obtained from the customer through messages sent via web forms, email, telephone, social media services, websites, contracts, customer meetings and other situations where a customer discloses information.

Disclosure of information

As a rule, we do not disclose information for marketing purposes outside Export Maker Oy.

Data can be transferred selectively commissioned by a third-party marketing campaign when you are actually given permission to do so. The ownership of the data is not transferred from the controller to a third party and the third party is not entitled to further use of the data.

We have made sure that all of our service providers comply with privacy laws. We regularly use the following service providers:

  • Active Campaign
  • Visma Solutions
  • Google (Gmail)
  • Tidio Live Chat
  • Elementor Pro
  • Hotjar
  • LeadFeeder

Transfer of data outside the EU

Information is not routinely disclosed to other parties. The information may be published to the agreed extent with the customer. Data may also be transferred by the controller outside of the EU or the EEA. Some of the above service providers may back up data outside of the EU / EEA to the US. The data is backed up to keep your data safe even when the main servers fail.

Registry Security Principles

The records shall be handled with care and the data processed by the information systems shall be appropriately protected. When registry information is stored on Internet servers, the physical and digital security of their hardware is properly taken care of. The data controller shall ensure that the stored information, as well as server access and other information critical to the security of personal data, is handled confidentially and only by the employees whose job description it covers.

cookies

Our site uses cookies. Cookies allow us to identify your browser and use the information, for example, to calculate the number of browsers that visit the site and to track statistics. They also allow users to track interests and further develop our site. All information collected is anonymous and the activities performed online cannot be associated with any particular person. If you wish, you can change your browser settings and disable cookies.

Contact us

For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by e-mail at petri.sagulin@exportmaker.fi or by mail using the details provided below:

Kauppakatu 28 a 7
40100 Jyväskylä, Finland

We keep this Policy under regular review. This Policy was last updated in March 2020.